FAQ

Frequently Asked Questions (FAQs)

1. What is Shopico?
Shopico is an online store offering a wide range of quality products at affordable prices. We aim to make your shopping experience easy, secure, and enjoyable.

2. How do I place an order?
Placing an order is simple!
1️⃣ Browse our collections and choose your favorite items.
2️⃣ Click ‘Add to Cart’.
3️⃣ When you’re ready, go to your cart and click ‘Checkout’.
4️⃣ Fill in your shipping details and payment information.
5️⃣ Confirm your order — and that’s it!

3. What payment methods do you accept?
We accept secure online payments through major credit/debit cards, net banking, UPI, and other trusted payment gateways.

4. How long will my order take to arrive?
Delivery times vary depending on your location and the product. Typically, orders are processed within 1-2 business days and delivered within 5-10 business days. You’ll receive tracking information once your order is shipped.

5. How can I track my order?
Once your order is shipped, you’ll get an email with a tracking number and a link to track your package in real time.

6. Do you charge for shipping?
We offer free or low-cost shipping on most products. Shipping charges, if any, will be clearly shown at checkout before you make the payment.

7. Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us as soon as possible at shopico410@gmail.com. If your order hasn’t been shipped yet, we’ll do our best to assist you.

8. What is your return and refund policy?
Customer satisfaction is our priority. If you receive a defective or incorrect item, please contact us within 7 days of delivery. We’ll guide you through the return process and offer a replacement or refund according to our policy.

9. Is my personal information safe?
Absolutely. We use secure payment gateways and robust data protection to keep your personal and payment information safe.

10. How can I contact Shopico?
For any queries, suggestions, or support, feel free to email us at shopico410@gmail.com. Our friendly team is always ready to help you!